Frequently Asked Questions

No. All official answers will continue to be provided in writing and e-mailed to your organization.

• Closed Answered – This status is active if the AHA Central Office has researched and answered the question. All official answers are provided in writing and mailed to your organization. If you have this status but have not received or lost your response, please e-mail codingclinic@aha.org.
• Closed Missing Information – This status is active if the AHA Central Office requested additional information in order to process the question but the information is not received within 30 days of the request. The question is closed and unanswered. You will be required to submit your question again, and it will be assigned a new tracking number.
• EAB Assigned – This status is active if the AHA Central Office has researched and determined that due to the nature of the question, it has been forwarded to the Editorial Advisory Board for review and comment.
• Open – This status is active if a question has been submitted but has not yet been assigned. Each question is initially reviewed for completeness and appropriateness since there are questions the AHA Central Office does not field. Please see Are there questions the AHA Central Office does not process? in the FAQ section. Questions are assigned and reviewed in the order they were received.
• Pending Additional Information – This status is active if the AHA Central Office has requested more information in order to research and process a response. Please submit the additional information via an attachment within 30 days of the request. If the additional information is not received within this time frame, the question will be closed and unanswered.
• Review – This status is active if the question has been successfully submitted, accepted and is under review. The AHA Central Office staff is researching and processing the question at this time.
   

You may submit up to three questions per one login session. Each question and related materials must be submitted separately in order to be assigned a unique tracking number and receive a response. 

Include documents that provide context to the question being submitted. Do not submit any document that contains Personal Health Information (PHI), physician name(s) or hospital name(s). Any question submission or related document that includes PHI, physician names, or hospital names will immediately be rejected. The question will not be accepted or answered. 

All questions submitted are processed free of charge.

After more than 30 years of providing ICD-9-CM coding advice, the AHA Central Office has shifted its attention to ICD-10-CM/PCS and no longer accepts nor responds to requests for ICD-9-CM coding advice.

No. Please do not submit the same question more than one way or more than once. This will create a duplicate in the system and significantly delay the processing of the original question. 

Please e-mail codingclinic@aha.org to notify us of the issue. Please include the tracking number. Do not send the missing information via e-mail, nor resubmit the question. Both will significantly delay processing the question.

The Annual Subscription grants you access to AHA Coding Clinic^® for ICD-10-CM/PCS and/or HCPCS in a downloadable PDF to view on your computer or mobile device. A subscription to AHA Coding Clinic^® for ICD-10-CM/PCS and/or HCPCS is for one calendar year (January of the year of purchase until December of the same year) AHA grants an additional three months to view all subscriptions made in the previous calendar year as a grace period to either sign up for another year, or download what you have previously purchased. 

If one chooses not to purchase or renew AHA Coding Clinic for the subsequent year by March 31 of the year in which you want to access, then you will lose access to all previously purchased AHA Coding Clinic^® for ICD-10-CM/PCS and/or HCPCS.  Subscription access will be maintained if the subsequent year is purchased within the renewal period of November 1st to March 31st. 

Unlimited Access gives you all the benefits of an Annual Subscription with much more flexibility. An Unlimited Access subscription allows you to browse by Topic, Year, and create bookmarks. You can view questions and answers from any related Coding Clinics for ICD-10-CM/PCS and HCPCS right on the screen without having to look at individual newsletters. 

A subscription to AHA Coding Clinic^® for ICD-10-CM/PCS and/or HCPCS is for one calendar year (January of the year of purchase until December of the same year) AHA grants an additional three months to view all subscriptions made in the previous calendar year as a grace period to either sign up for another year, or download what you have previously purchased. 

If one chooses not to purchase or renew AHA Coding Clinic for the subsequent year by March 31 of the year in which you want to access, then you will lose access to all previously purchased AHA Coding Clinic^® for ICD-10-CM/PCS and/or HCPCS.  Subscription access will be maintained if the subsequent year is purchased within the renewal period of November 1st to March 31st.