Frequently Asked Questions

Educator Resources

We want to ensure you are able to access content as quickly as possible. Also, the AHA made a simple decision to do our part in decreasing our carbon footprint and to reduce the environmental impact of printing and shipping a physical textbook, therefore moving forward we will fulfill ICD-10-CM and ICD-10-PCS Coding Handbook review copies in an ePub format.

Yes, in order to gain access to the AHA Coding Handbook for ICD-10-CM and ICD-10-PCS your school/organization would need to be using the textbook currently for applicable classes in a CAHIIM- or PCAP-accredited program.

Subscription

We accept payments from all major credit card companies and payments by check.  

To pay by credit card please provide the following information:

  • Add your card number, name, expiry date, security code (CVC/CVV/CID) and corresponding billing address.
  • Do not put any characters or spaces between the card number.
  • Double-check the data and proceed with the payment.
  • As soon as your transaction is confirmed, you will be directed to a confirmation page with a link to your receipt

Customers can only pay by check for any cart totaling more than $3,000. If your cart total is less than $3000 a debit or credit card will be required for payment.  

To pay by check please send the following information:

  • A copy of your invoice printed out from your "my account" page. 
  • The check with the correct amount as shown on the invoice. 
  • PLEASE SEND CHECK PAYMENTS TO:
    American Hospital Association
    ATTN: AHA Coding Clinic
    PO BOX 92247
    Chicago, IL 60675

 

No, currently we do not allow the transfer of or sharing of the AHA Coding Clinic subscription(s). It is stated in our "End User Subscription Agreement" that this is a licensed product and cannot be shared, to do so would violate the "Terms and Conditions". 

If you would like access to a specific question and answer you must request permission* by sending an email to codingclinicsupport@aha.org and please include the following information: 

  • Submitter's First and Last Name and Name of your organization.
  • AHA Coding Clinic year, quarter, volume number, and question you are requesting information from.
  • The reason for the request.  

*A cost may be associated with your permission request. 

Purchasing access to a specific quarter is not yet available, we are working hard to make this an option soon. 

Internet Explorer, while still available in Windows 10 as well as the older operating systems, is no longer being developed. Because of this, as webpages and apps continue to advance and move on, Internet Explorer stays as it is, more and more pages and apps no longer work properly (or as securely) as they once did on IE. 

To access your Coding Clinic subscription, please use a different browser. We recommend Google Chrome or Mozilla Firefox. 

The AHA is independent of all vendor software that includes encoders, auditing, and claims software. We cannot provide any dates or timelines when AHA Coding Clinic content will appear in those tools. Please contact your software or encoder provider for more information. Click here for helpful contact information.

No Refunds. Due to the nature of our content and the complete access available upon purchase. Payments referred to herein will be irrevocable, non-refundable, and non-creditable. As stated in the End User Subscriber Agreement section 3. 

Coding Handbook

The ePub format of the ICD-10-CM and ICD-10-PCS Coding Handbook allows you to access the content on any laptop, tablet, or smartphone at any time. The ePub format allows users to easily search for terms, jump to different sections using the detailed bookmarks and hyperlinks within chapters, and take interactive quizzes.

Once you have purchased the ePub on the Coding Clinic Advisor website, you may download the file by visiting My Account --> My Purchases. The ePub will appear under the Coding Handbooks section. 

There are several eReader options to access the ePub. EPub files can be opened on different eReader devices, including Kobo and Barnes & Noble's Nook. You can also open the file on your desktop using one of the many free ePub reading programs, including Adobe Digital Editions, Calibre, or Stanza Desktop. Finally, iPhone and Android devices come preloaded with their own applications to open ePub files--iBooks and Google Play. 

Review copies are complimentary but are only for those reviewing the Handbook for a class or program, but have not yet made a final decision. Desk copies are also complimentary, but are reserved for teachers or professors who have already assigned the Handbook in a course. Both review and desk copies will be distributed electronically. Review copies will be distributed as a ePub file, and desk copies will be distributed as a PDF. If you are eligible for a desk copy, you are required to submit documentation showing that you have adopted the 2021 ICD-10-CM and ICD-10-PCS Coding Handbook for your class your program.